Our Aims

• To promote quality service, efficiency and courtesy in electrical and electronics servicing.
• To respect the legal rights of the customer.
• To promote higher levels of competence in service organisations.
• To promote compliance with relevant technical and safety laws and regulations.
• To encourage practices which preserve a safe and healthy environment.
• To encourage service organisations to be adequately insured.
• To require guarantees which are as good as others in the electrical and electronic servicing industry.
• To deal effectively with customer complaints.

Where is DASA going?

Forward. 

Having completed its quality standards-setting activities, obtained National recognition and formed a Network of quality service organisations throughout the UK, DASA’s current priorities include: 

• More communication between members and with the trade
• Improved services and facilities for members
• Raising competence by NVQ training and teach-ins
• Keeping abreast of legislation, and helping members to know and understand it
• Quality assessment of service organisations
• Information services for members

 DASA led the industry into the Millennium.  Why not join them?